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TopCashBack Missing Claim Adjustment




Back in April 2013 and before I retired from churning gift cards, I was churning gift cards from the arbitrage between Raise and Plastic Jungle with TopCashBack. I was earning 2% cashback from the purchase on Raise plus any coupons, then selling on Plastic Jungle for 2.5% back.

One of my purchases with Raise was not properly tracked with TCB and I filed a claim. In early December, I wrote to them following up from my original claim from April. They messaged me back, but I had forgotten about it.

The reason because the order was not tracked was because:

  • Clicked through TCB then made order 1
  • Saw another deal on Raise and made order 2
  • Order 1 was tracked, order 2 was not

Since then, I no longer make more than one order through one click-through to ensure that my cash back will be properly tracked.

When I checked the message, they had a positive outcome in which I accepted. 

TopCashBack

 

If you do have a missing cashback claim, be advised it will be a few months before you see a resolution.

2 comments… add one
  • Which merchant was it? That sounds like a very good deal.

    Reply
    • It was with Raise, at the time, they were offering 2% for every gift card purchased.

      Reply

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