Thanks to Doctor Of Credit for this post idea: convert Bank of America cards to the Better Balance Rewards card. I want to present to you about product changing with Bank of America. I was turned down from product changes and now that I’ve done it, and have had enough requests I have come up with a hypothesis that I wanted to share with you. I have pretty much reached the max of new cards I could apply to and will not be able to test this, hence writing about the idea before I can test it. This is also why I have been very poignant in telling people don’t believe the crap that comes out of the customer service representative that you speak to at Bank of America. I’m looking at you @roxymartini, keep trying!
In late December 2014, I tried the product change from Alaska Airlines and was unsuccessful for a Better Balance Rewards. Because I was declined, I shopped around for other Bank of America cards. I came across the Merrill Lynch Accolades card. It sounded pretty awesome when it first launched then I found out it was watered down to nothing. I tried product changing to it and was declined. I also tried for the Merrill+, but that too was shot down. For each of the Merrill Lynch applications, I learned that if the Bank of America representative attempted a product change, they would find a way to submit a request for you to product change, like this email. I received 2 for each of the Merrill Lynch changes.
In March, I tried again for the Better Balance Rewards and it was a no go, so I converted it to a Travel Rewards card. Then in June I tried it again and was successful.
If we look at the Alaska Airlines card that every one has and wants to get rid of after the first year, we see that it is a Visa card. But if you look at the first screen shot, the Better Balance Rewards is a MasterCard. My belief is that Bank of America is purposely making it difficult for the front line representatives to product change because from a Visa to a MasterCard. I suggest converting the Alaska Airlines to a MasterCard first like the Susan G. Komen Credit Card. Then try again in a month or so and ask for a Better Balance Rewards card to increase your success rate.