Reason for Choosing
Note:We visited the Park Hyatt Tokyo in February, 2012.
We specifically did the Hyatt Diamond Challenge beforehand, with the express intention of staying at the Park Hyatt partially because of the location and the fact that we are big fans of the movie Lost in Translation. It helps that we got a stay credit that went towards our diamond status match. The diamond status also got us a free round of drinks in the New York Bar, which was phenomenal. The hotel also had a convenient and free shuttle bus that dropped off and pick up guests from the Shinjuku station.
Lobby and Check-in/Check-out Experience
We ended up relocating from the Grand Hyatt Tokyo, and took the metro (not worth the trouble, for those of you considering it). Once we made it to the hotel, we were immediately escorted the first elevator by the staff. Their service was outstanding. This was our first experience at a Park Hyatt, and lets just say, it sold us (we’ve maintained Diamond status for 2 years and are going on a third). They took the bags and escorted us to our suite to check us in. We only spent one night at the hotel but at check-in we received vouchers for a drink at the New York Bar, as Diamond guests. We also used a suite upgrade for the room and it was well worth it. Check out was a breeze.
Where the hotel stood out
The room was above standard with a great view of Mount Fuji. Tons of space for Japan. You could easily fit a family of four in the suite but there might not be enough privacy for that many, as there was really only one bedroom and few doors. The bed was great and the toilet was a Toto and certainly new to us but awesome.
The New York Bar was awesome as awesome as the movie. Live music and a great place to kick back and relax with a great view of the city.
Where the hotel fell a little short
There were no issues with the hotel. Perhaps the only area I might comment is the dual elevators to get to the room, but the view more than made up for it. I certainly had the “Lost in Translation” feeling in the elevator at one point, where I clearly made a cultural faux pas, holding the door for the ladies. Neither they, nor the men (mostly younger than I) moved until I started shooing them out. Lesson learned.
The Park Hyatt Tokyo hotel and staff were fantastic. It has a great location and if you are looking for a splurge this would be a great place to do it.