I wish everyone had the time to learn all the wrinkles of award bookings! But many of us don’t. So if you need help, there are several resources I’m involved with:
I started a thread on the Saverocity Forum that wound up (with lots of help and input from many others) becoming this great resource for crowdsourced advice: Award booking help.
If you want to turn it over to us so you don’t have to learn all the crazy in and outs, I work as part of the Saverocity Award booking team.