All you have to do is call them and tell them you want to cancel the account due to AF, but tell them that you really don't want to close the account and also tell them how much you like the benefits of the account and also try to show them you spent a lot on the card(only if you spent alot)
I'm going to have to make some phone calls! Some of these retention bonuses are as big as credit card signup bonuses!There are cases where you can get a retention bonus if you try to cancel your card that don't have any AF. see this link http://frequentmiler.boardingarea.com/2015/08/27/my-wife-scored-another-70000-points-i-got-a-rock-2/
Which one did you select, if any?Called just now on Citi Exec. Given three choices:
$250 statement credit with $3K spend in 3 months
5K miles and $100 credit for $1500 spend in three months
15K miles for $5K spend in 3 months
I cancelled. They wouldn't let me convert bc they said the terms were changing on the card. I got 2 Amex Plats and 2 Citi Prestiges two weeks ago. Didn't need another $450 AF.Which one did you select, if any?
Barclays is a strange company to start with. That said, I do think that you coaching him impacted the call, although it sounds like you had a major PITA CSR. I would HUCA, but if possible, have your SO initiate the conversation with Barclays rather than you on his behalf.I just had the most bizarre conversation ever w/Barclays . Called to ask for retention on SOs BA+. Told them he's hard of hearing, could he give permission for me to talk for him. NO, he had to get on the line and do business with them. I protested, CSR checked w/supervisor and finally agreed we could "conference" or speaker phone but "he has to make the request himself using his own words, you can relay things to him but..."
OK, so we went through that farce. He asked to be transferred to retention, she said she couldn't do it until he told his story and then only if her computer let her. SO was great, said spends lots on card-- he does--considering cancelling or downgrading. She said, "do you want to cancel?" I interrupted and asked if that was the only choice, what about a downgrade and she said, "this account cannot be downgraded, my computer won't let me. Do you want to cancel?" (she also said she'd never heard of AF being waived, definite newbie BUT they are at the mercy of their computers). He asked again about retention dept. and she said, 'I have to start processing your cancellation and at that point I will see if the computer gives me an option to transfer you."
When I called a couple months ago I was transferred to retention she asked, "you want to close your card today? Let me see if there is anything I can do." She then said, "I can waive the $89 fee." I asked if there was anything else she could do and she said, "no, there's nothing else on your card and I'm actually surprised you got the $89 offer, I'm not seeing these right now."
Anyone else ever heard of not being able to DG A+? Is it worth it to HUCA? Do you think it possible he was treted differently (not transf to retention) because I was 'coaching" him?
Citi Exec is switching to Visa? Haven't heard that anywhere else. I thought they were going all Mastercard. They recently switched my Citi AA Advantage Platinum Visa to a MC.Since I wasn't sure and no one answered I closed the Citi Exec today w/full refund of $450. Retention told me I could DG to a Citi Gold but then it wouldn't go tghrough. I paid this month's and next month's balnce b efore I closed the card. CSR wasn't sure-- I know, I know, CSRs don't know-- about miles and points. Yesterday CSR said they currently couldn't do much of anything until Nov 1 as they're switching from MC to VISA, today's retention CSR was more cryptic, "not sure why my computer won't let me do it." For some reason my AA Advantage account only shows summary current balance and no monthly activity.
I call US Bank to get fee waiver on Club Carlson or do to downgrade--1st anniversary AF just posted and I'd never gotten around to asking for refund for last year's fee for devaluation of card. They agreed immediately to credit $75 AF for this year-- only problem was I had to wait on hold for 20 minutes for supervisor. On to SOs Chase Ink+.
I swear that is what I heard, can't vow that's what she said -- I know there are lots of changes happening in November, it's been mentioned several places.Citi Exec is switching to Visa? You are lucky to get it waived. (snip) These things are so random.
When did you get the 3 cards? Did you accept, and you're going to cancel anyways?Called to cancel one of my 3 BOA AS cards and was offered 2,500 AS miles to keep it open.
I opened the three cards in an AOR in May. I accepted and will cancel later.When did you get the 3 cards? Did you accept, and you're going to cancel anyways?
Oh nice. Need to call myself. Didn't get around to it today. Good to hear.I was just offered 3000 SPG points when calling in about cancelling my SPG Amex. I was surprised to get anything, since I hadn't seen much about it getting any retention offers.
i referenced my uncertainty of the future value of starpoints after the marriott merger, and it seemed to be a helpful datapoint to give.Oh nice. Need to call myself. Didn't get around to it today. Good to hear.
OK, so I just called and I was offered and accepted 7000 SPG points as a retention bonus. Score!i referenced my uncertainty of the future value of starpoints after the marriott merger, and it seemed to be a helpful datapoint to give.