Today I noticed a press release from the Kennedy Space Center touting their new Angry Birds Space exhibition as “both a fun and educational experience”. Associate Director Kelvin Manning continues: (Angry Birds) will help to ensure the next generation of…
Why do people accept bad service?
Today’s post is a little different. For one, it’s written by Deal Dad, who was so inspired by our hotel stay last week at the Coconut Palms Beach Resort II in New Smyrna Beach, FL that he volunteered to write…
True Deal Mommy Confessions: I accidentally insulted a CEO
The sink that broke me.Coconut Palms Beach Resort II room 1014 broke me. Five days of cooking in a bathroom because our kitchen sink was broken, waking up to dumpster loaders instead of ocean breezes, spotting parked cars and leftover…
What do you do when your hotel is a massive disappointment?
Greetings from room 1014 of the Coconut Palms Beach “Resort” in New Smyrna Beach, Florida. I’ve had some real customer service foibles lately (see: British Airways) but this is the WORST I’ve experienced from the timeshare end in 15 years…