So, I happened to call Citi to cancel my most recent AAdvantage Executive Card, and was met with retention offers I hadn’t really expected. Historically the only retention offer I’ve received was “receive 1,000 additional AAdvantage miles for any month where I spend at least $1,000, for the next 16 months.” Today, I received that, plus a few others:
- Receive 15,000 AAdvantage miles after $5,000 spend in the next 3 months
- Receive xx,000 (I think 10,000) AAdvantage miles and $100 statement credit after $1,500
- Another statement credit option, but it was small
My point is: It seems that Citi is starting to expand retention offers, even for very new AAdvantage Executive cards.
Interesting. I’d take the 15K for $5K offer and still cancel – just do the spend ASAP before the 37 days are up and get full refund. Effectively $40 for 15K AA = 0.26cpp
Sadly, the days of churning Execs seems like it’s over. Now the apps all have 18 month language.
@Paul I can’t unfortunately, I was right up against the wire, thinking it was a no question cancel… But, I figure $450 for 65k miles, its cheaper than if I bought them from American..Besides, I could use lounge access for a few upcoming flights.
I know you have ~37 days after the AF hits to get full refund, but I thought you got pro-rata refund from then on? Am I mistaken?
@Paul – I’m going to have to research that, but it looks like from a casual search, that after 37 days, you can’t get a refund on the Citi Exec.
I had a similar experience with a Citi business card – they gave me 5 different retention offers. Actually kind of confused me with so many options!!!! 😀
@Dan – So, did you take one, or cancel anyway?
Same thing. Called two months before AF, just one bad offer. Call one month, now I have tons of offers. Is Citi getting scared now that people are canceling? Thing is I can’t justify keeping it when the offers are worth maybe $200 after significant spend. It’s SOLD for Admiral’s Club, and that’s about it. The Prestige+my EXP status will cover all that and more at a much lower net AF.
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