Over on AskReddit, there’s a thread entitled “What was a loophole that you found and exploited the hell out of?” which contained this gem about Spirit Airlines:
I coach a high school team; we recently bought airfare with Spirit airlines to take 9 students to a competition. Two of the students cancelled about a month out from the trip, and we had to replace them with two different students. Spirit airlines’ policy: no name changes. Can’t even pay a fee to change the name. The tickets are basically lost, I have to buy new tickets. Spirit’s customer service is overseas, and they plainly don’t care at all about customer service (because they don’t actually work for Spirit etc etc).
EXCEPT that Spirit airlines DOES allow passengers to correct misspellings. And these folks don’t really recognize nonsense names. So over four calls, I change the names of the cancelled students to the names of the new students, two letters at a time. No one at Spirit customer service made a note (because who would care), and no one ever notices that the “correct” names during the intermediate steps were nonsense.
Nice.
Jamie says
That’s hilarious. And ingenious!
Ted says
As a SAVE shareholder, I hope this method will get killed off soon.
Hg says
Fuck off Ted
Mohammad M says
I thought we play a little game here. Each person changes two character in the word. We start with Spirit. Let’s see what we get.
Mohammad M says
Spired
Bem says
Shitty
R. says
Smiled.
Paul says
Smisek!
Glt says
Smssex
M says
Smdsex
Jen says
SnMsex
CP says
I’M TRYING THIS NOW! I HOPE IT WORKS! HAVE CALLED IN 2X SO FAR AND AM HALFWAY THERE WITH THE NAME TRANSITION…..FINGERS CROSSED THAT THEY ARENT TAKING NOTES ON ACCOUNT.
pfdigest says
Nice. Good luck!
Terry says
I am on with them right. I put my granddaughters middle name instead of her first name. We always refer to her as her middle name. They just told me it is a $100 charge. Are you kidding me ????
priscilla says
Hey CP,
Did it work for you?
I need to do this for flight I have coming up in two weeks.
Bryan Lake says
What about passengers birthday?