An interesting story out of Florida: ST. PETERSBURG — It was the glitch that kept on giving. That's how Choice Hotels International, one of the world's largest hotel chains, portrays a flaw in its online reservations system in a lawsuit accusing … [Continue reading]
Banana Republic / Gap credit card changes: top-tier status easier to get
I recently heard from the lovely folks who issue my Banana Republic credit card. They wanted me to know that a new card and new benefits are on the way. I could care less about the look of the new card, but I always perk up when folks start talking … [Continue reading]
BBVA Compass NBA Amex Marketing Fail
The bad news--from a professional basketball standpoint anyway--is that I live in Charlotte. The good news is that the credit card industry has given me a reason to care about the NBA finals! I recently signed up for the BBVA Compass NBA Amex … [Continue reading]
The retail credit card landscape: more changes coming!
Yesterday's WSJ article, "Credit Card Firms Reap Rewards of Consumer Brand Loyalty," had some interesting nuggets in it--some of which I'd heard, some of which I hadn't: BP's credit card is switching from Chase to Synchrony this week. Bed, … [Continue reading]
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