Here’s an interesting article about terms and conditions that appeared in BusinessWeek a few weeks ago. What grabbed my attention is this (emphasis in the text is mine):
To illustrate the false-reassurance problem, Ben-Shahar and Schneider cite an experiment in which people were asked to estimate the number of coins in a jar. Their “advisers” were given a financial incentive to get them to guess too high. Paradoxically, people who were informed of their advisers’ conflict of interest were more likely to be swayed by their bad counsel, perhaps mistakenly assuming that the disclosure would make them more honest.
Have a great weekend!
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