Somewhat tangentially, I had a discussion with a Chase United card salesman in EWR a while back. He didn't understand why when he asked me why I wouldn't apply for his United card, I started talking about 5/24 and having 20 new credit cards in the last 2 years. He really couldn't wrap his head around what I was saying and told me I could just signup to see if I qualified. I just laughed and parted ways.
I know he was getting paid for signups, but the lack of a full understanding of potential customers reasons for not even being able to signup for a Chase card was amusing.