humancar
Level 2 Member
I tried using Plastiq to process VGC and MGC to pay for landscaping services to my landscaper. Plastiq came back three days later after requesting an invoice and approving the invoice, stating that I am unable to use prepaid cards to pay. Now I am awaiting a refund to be processed back to my GC's. When I contacted them to clarify, they informed me that gift cards can only be used to pay institutions (companies), not individuals. I have had a friend pay me (not a company) before through Plastiq using gift cards, and he did not have any issues. Has anyone run into the same situation with Plastiq, any suggestions on circumventing this?