humancar
Level 2 Member
So today I learned that not all Plastiq transactions are considered in the 2x bonus shop small promotion. About a month Plastiq sent out emails and all CC/travel forums began stating that AmEx is coding Plastiq transactions as small business and thus any and all payments made through plastiq would result in 2x MR or SPG points depending on the card. Today, I noticed that I was missing approximately 2,800 spg points, so I decided to call AmEx. AmEx graciously shared with me that not all Plastiq payments go through as small business and thus my payments to BMW Financial would not receive 2x payments, even though the payment was technically made to Plastiq. The representative nevertheless awarded the points to me.
I contacted Plastiq after, notifying them of the issue and that there emails constituted false advertisement and could be extremely costly. I was about to pay property tax bill that would have resulted in a $500 Plastiq fee, which would have been extremely expensive if it turned out I was only receiving 1x spg points. Plastiq responded that they are aware of the problem and are trying to work it out with AmEx but all payments are at your own risk, and that they would not be compensating or in anyway mitigating their false promises.
Anyways, thought I would share. Tread carefully if you are tying to make payments to take advantage of the 2x points using AmEx.
I contacted Plastiq after, notifying them of the issue and that there emails constituted false advertisement and could be extremely costly. I was about to pay property tax bill that would have resulted in a $500 Plastiq fee, which would have been extremely expensive if it turned out I was only receiving 1x spg points. Plastiq responded that they are aware of the problem and are trying to work it out with AmEx but all payments are at your own risk, and that they would not be compensating or in anyway mitigating their false promises.
Anyways, thought I would share. Tread carefully if you are tying to make payments to take advantage of the 2x points using AmEx.