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Hotel self-check in

Discussion in 'General Discussion | Hotel Programs' started by heavenlyjane, Dec 27, 2017.

  1. heavenlyjane

    heavenlyjane Level 2 Member

    Looking for opinions on whether doing self-check-in when prompted by an email is a bad idea. In my experience it seem to lessen/eliminate the option for a courtesy upgrade at the desk. Is that just my imagination?
  2. Josh F

    Josh F Level 2 Member Charity Forum Mod

    I find that if I'm going to get upgraded it usually happens before check-in anyhow. So if I pull up my reservation (IHG, Hilton, Marriott, etc.) and see that I've already scored my desired/expected upgrade - I check in with the app so I get the room I want. If I haven't been upgraded or it's some bogus upgrade (oooohhh a higher floor) than I usually wait until I get to the desk.
  3. heavenlyjane

    heavenlyjane Level 2 Member

    Thanks. You've confirmed my hunch. No more app check-in for me.

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