A lot of people wonder what sort of data big banks, retailers, and other marketing operations have on them. Thanks to Acxiom (and thanks to moderator mia at Flyertalk for posting a thread on this), we can all have a look for ourselves.
Acxiom, for those of you unfamiliar with it, is a massive consumer data company. They collect a wide variety of data on anybody they can and then sell it to other companies in order to help those companies market more effectively.
Which brings me to the topic of today’s post: Acxiom–as part of a PR campaign–is letting you have a look at what they know about you. They’ve got a site called About The Data where you enter your personal information to identify yourself and get a peek at some of what they know about you. I highly recommend going there right now and signing up. You’ll have to scroll down a little bit, as the sign-up is toward the bottom of the page. I’ll wait right here while you do that.
Ready? Good.
So what do you they know about you? They know a lot and not much at the same time. To see what I mean, let’s take a look at what they know about me. We’ll begin with the characteristic data:
Right off the bat, they missed my age by about a decade. (I do have a youthful exuberance about me, though, so perhaps their sophisticated models picked up on that.) Gender, race, ethnicity, education–they’ve got me there. I do have children, though more than one. And Mrs. PFDigest will be crestfallen to learn we’re not married.
They also have home data and vehicle data. Most of that stuff is a matter of public record, so Acxiom is pretty solid aside from failing to notice I have two cars (though one was only recently acquired, so I really can’t fault them).
But let’s take a look at economic data. Who wants to know how much money I make per year?
You’re not going to find out from Acxiom, because they certainly don’t know my income. They did correctly surmise that I’m a bank card holder, despite the fact that they don’t read my blog. I don’t know what’s going on with that ‘number of purchases’ field–the description says that it’s the number of credit card purchases made in the last 24 months at ‘select retailers’. It must be a very select bunch of retailers if I’ve only got one purchase.
Let’s move on now to the “Shopping” category, which is where things get wacky:
A grand total of three purchases? So far Acxiom thinks I’m a single guy who buys women’s footwear via mail order. This is not a flattering picture. Maybe I’ll do better in the “Household Interests” section?
Ding ding ding! Acxiom’s got me there.
So there you have it… that’s me in a nutshell.
Or rather, it was me in a nutshell. Acxiom is letting you make changes to your data as part of this PR initiative. I like to be the recipient of high-end marketing campaigns since I’m more likely to be offered good deals that way. Therefore, I gave myself a data makeover:
Much better! I wanted to put my income at something ridiculously high, say $800K per year, but $125K/$250K is as high as they go. Still, I hope that this will have positive repercussions on the quality of the offers that show up in my mailbox. Compete for my business, marketers!
Keep in mind that the data Acxiom is sharing with you is only the tip of the iceberg. I’ve looked through some of their stuff in my past life as a banker, and there’s a lot of it. Check out this PDF of their lifestyle segments for a taste of what they have to offer marketers. Here’s a sales page advertising some more of their capabilities.
While I’m waiting to be discovered by luxury marketers, I suggest all of you sign up and have a look at your data. How accurate does your profile look?
Le says
very useful info about Acxiom! Thanks!
ABC says
After those changes I assume that you are hoping that you will get a 100k Amex Plat offer?
admin says
Ha! At *least* 100K!
Lemma says
Apparently they have nothing on me. I was able to sign up and they recognized me, but every tab I clicked on, it said they had no information for this category. I’m not sure why.
admin says
Hmmm, interesting… are you an immigrant, recent college grad, or somebody else who’d have a thin file?