ElainePDX
Level 2 Member
Following my husband's recent AOR, I have been setting up autopays on all the new cards. While usually I will pay off a CC bill using BB or an MO, I like to have cards set up such that bills are paid in full every month from my checking account. Then if we are travelling or otherwise unavailable, I know all bills will be paid promptly.
Some banks are easy (Chase is my fav ) and some hard (I hate B of A in this regard) and I was having a hard time figuring out where on the FIA site to get it done. The buttons for autopay and pay bills just put me in a loop. At first I thought perhaps we had to have made a charge with the new card, then that a first statement must issue, but after two unsuccessful efforts a week apart, I was eager to get it done.
I finally called this morning and was told the easiest way to do this is to go to:
fiacardservices.com/onlinedirectdebit
which worked like a charm!
The rep actually couldn't help me with the regular online banking website and had no idea why I was having trouble, but she was right that this was the link to use. Hopefully sharing the info about my wasted time will help you do it more quickly!
Some banks are easy (Chase is my fav ) and some hard (I hate B of A in this regard) and I was having a hard time figuring out where on the FIA site to get it done. The buttons for autopay and pay bills just put me in a loop. At first I thought perhaps we had to have made a charge with the new card, then that a first statement must issue, but after two unsuccessful efforts a week apart, I was eager to get it done.
I finally called this morning and was told the easiest way to do this is to go to:
fiacardservices.com/onlinedirectdebit
which worked like a charm!
The rep actually couldn't help me with the regular online banking website and had no idea why I was having trouble, but she was right that this was the link to use. Hopefully sharing the info about my wasted time will help you do it more quickly!
