Menu
Home
Forums
New posts
Search forums
What's new
New posts
New media
New media comments
Latest activity
Media
New media
New comments
Search media
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Home
Forums
Starting Out
New Blog Posts
PSA: Solution to eClaimsLine “Unable to upload document” error
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
Reply to thread
Message
<p>[QUOTE="italdesign, post: 859545, member: 1720"]</p><p>eClaimsLine.com, aka Card Benefit Services, is used by several credit cards from Chase, Capital One, and others, to service insurance claims, including Trip Delay. When you file the claim, you are asked to upload the receipts to eclaimsline.com.</p><p></p><p>While filing a Trip Delay claim, I kept getting an “<span style="color: #ff0000">unable to upload document</span>” error on one of my JPG receipts. The other receipts in JPG and PDF uploaded fine, so I thought maybe it didn’t like the way I took the photo of the receipt. I then scanned it into a PDF and resubmitted, and still I was getting the same error. I was really scratching my head at this point.</p><p></p><p>Eventually, I realized there’s a single quote (‘) in my file name. Could it be that this website disallows single quotes to prevent <a href="https://www.invicti.com/blog/web-security/fragmented-sql-injection-attacks/">SQL injection attack</a> or file system upset? Sure enough, after I removed the quote from the file name, the PDF uploaded fine.</p><p></p><p><strong>In summary</strong>: make sure your file name doesn’t contain special characters such as quotes.</p><p></p><p></p><p>The post <a href="https://saverocity.com/pointsadventure/psa-solution-to-eclaimsline-unable-to-upload-document-error/">PSA: Solution to eClaimsLine “Unable to upload document” error</a> appeared first on <a href="https://saverocity.com/pointsadventure">Points Adventure</a>.</p><p></p><p><a href="https://saverocity.com/pointsadventure/psa-solution-to-eclaimsline-unable-to-upload-document-error/">Continue reading...</a></p><p>[/QUOTE]</p>
[QUOTE="italdesign, post: 859545, member: 1720"] eClaimsLine.com, aka Card Benefit Services, is used by several credit cards from Chase, Capital One, and others, to service insurance claims, including Trip Delay. When you file the claim, you are asked to upload the receipts to eclaimsline.com. While filing a Trip Delay claim, I kept getting an “[COLOR=#ff0000]unable to upload document[/COLOR]” error on one of my JPG receipts. The other receipts in JPG and PDF uploaded fine, so I thought maybe it didn’t like the way I took the photo of the receipt. I then scanned it into a PDF and resubmitted, and still I was getting the same error. I was really scratching my head at this point. Eventually, I realized there’s a single quote (‘) in my file name. Could it be that this website disallows single quotes to prevent [URL='https://www.invicti.com/blog/web-security/fragmented-sql-injection-attacks/']SQL injection attack[/URL] or file system upset? Sure enough, after I removed the quote from the file name, the PDF uploaded fine. [B]In summary[/B]: make sure your file name doesn’t contain special characters such as quotes. The post [URL='https://saverocity.com/pointsadventure/psa-solution-to-eclaimsline-unable-to-upload-document-error/']PSA: Solution to eClaimsLine “Unable to upload document” error[/URL] appeared first on [URL='https://saverocity.com/pointsadventure']Points Adventure[/URL]. [url="https://saverocity.com/pointsadventure/psa-solution-to-eclaimsline-unable-to-upload-document-error/"]Continue reading...[/url] [/QUOTE]
Insert quotes…
Preview
Name
Verification
What is the name of Joe's Podcast?
Post reply
Home
Forums
Starting Out
New Blog Posts
PSA: Solution to eClaimsLine “Unable to upload document” error
Top