Today I had to resolve an issue with a Dentist the wife visited. When she went there originally and asked if her insurance was good they said yes.
She has a routine cleaning, and a bill comes in for $1600.
The insurance company that covers this (Delta) decided to pay up $246 of this, and the Dentist attempted to get us to pay the balance.
I know this is BS, and I went there today to sort it out, they again asked for the money, were really aggressive and rude and refused to sign a paper I had with me that stated they wouldn't come after us for more money.
They said that they wouldn't 'help us out like this' by signing, that we would have to 'take their word that it was done'.
I dealt with them personally and simply couldn't get a signature out of them, and and trust them about as far as I can throw them.
For those who work in the industry, what can be done to protect people against this? I know that they must be successful in effectively scamming people by fear and threats. My thoughts were to from now on get a note in writing from the doctor/dentist that they will not seek any payment from us in addition to what they can get insurance to pay.
Love to hear your thoughts.
She has a routine cleaning, and a bill comes in for $1600.
The insurance company that covers this (Delta) decided to pay up $246 of this, and the Dentist attempted to get us to pay the balance.
I know this is BS, and I went there today to sort it out, they again asked for the money, were really aggressive and rude and refused to sign a paper I had with me that stated they wouldn't come after us for more money.
They said that they wouldn't 'help us out like this' by signing, that we would have to 'take their word that it was done'.
I dealt with them personally and simply couldn't get a signature out of them, and and trust them about as far as I can throw them.
For those who work in the industry, what can be done to protect people against this? I know that they must be successful in effectively scamming people by fear and threats. My thoughts were to from now on get a note in writing from the doctor/dentist that they will not seek any payment from us in addition to what they can get insurance to pay.
Love to hear your thoughts.