Can BA link two separate awards, after the fact, in order to protect me from a misconnection, even if the two awards have different ticket and confirmation numbers? The carriers are both OW if that matters.
I am flying MSN-ORD-TXL next September. I used BA Avios to book MSN-ORD on AA as one award (4.5k), and separately booked the transatlantic portion ORD-TXL on Air Berlin (25k). Saves me 500 miles versus AA, ha! I couldn't get the website to suggest this combination of flights, whereas it showed fine on an AA award search, and I didn't want to call into BA if I could avoid the fee.
I called in after booking the separate and an agent told me that he was able to "link" the two reservations and explained that I would be protected and Air Berlin would accommodate me if the connecting flight was delayed (it is a tight connection, on purpose). He also stated there was no way for me to see this online (sure enough, I can't). Now, we all know that the word of one CSR will not save me should an issue arise.
Has anyone else had experience with this. I think that an answer to this would be quite useful to others that may add to trips that they have already booked with Avios while traveling etc. I understand that in my specific case, I can just cancel the awards and rebook over the phone under one ticket and reservation number, but the question is do I have to?
I have also held an earlier MSN-ORD flight that gives a 4 hour layover in O'Hare, the one that I "linked" only gives me a one hour connection at O'Hare. I was, and still am debating about which flight to take. Yes I understand that that is a tight connection, maybe insane due to having a security and terminal change at ORD? If I misconnect, honestly I wouldn't really mind since I have friends in Chicago that I could visit, and if I were able to avoid a long wait in O'Hare all the better.
I am flying MSN-ORD-TXL next September. I used BA Avios to book MSN-ORD on AA as one award (4.5k), and separately booked the transatlantic portion ORD-TXL on Air Berlin (25k). Saves me 500 miles versus AA, ha! I couldn't get the website to suggest this combination of flights, whereas it showed fine on an AA award search, and I didn't want to call into BA if I could avoid the fee.
I called in after booking the separate and an agent told me that he was able to "link" the two reservations and explained that I would be protected and Air Berlin would accommodate me if the connecting flight was delayed (it is a tight connection, on purpose). He also stated there was no way for me to see this online (sure enough, I can't). Now, we all know that the word of one CSR will not save me should an issue arise.
Has anyone else had experience with this. I think that an answer to this would be quite useful to others that may add to trips that they have already booked with Avios while traveling etc. I understand that in my specific case, I can just cancel the awards and rebook over the phone under one ticket and reservation number, but the question is do I have to?
I have also held an earlier MSN-ORD flight that gives a 4 hour layover in O'Hare, the one that I "linked" only gives me a one hour connection at O'Hare. I was, and still am debating about which flight to take. Yes I understand that that is a tight connection, maybe insane due to having a security and terminal change at ORD? If I misconnect, honestly I wouldn't really mind since I have friends in Chicago that I could visit, and if I were able to avoid a long wait in O'Hare all the better.