GettingReady
Level 2 Member
I have a conundrum and need advice. I did an online application for Citigold checking for the 50k AA miles and based on the website it did not go through. I waited and when I didn't hear anything, I did a telephone application.
On 10/5 I received an email to sign the signature card for the new account application. I did that and faxed it back to them. Then I received two Citigold debit MasterCards with different account numbers.
Today I received two different pin numbers correlating with the two different debit cards. I also received a packet with a signature card and a W9 form. That has an account summary for a Citigold interest checking account with a balance of 15 K which hasn't been charged yet. This was the acct done via telephone which I was going to fund with my Citi Exec card.
I have no idea what to do at this point as it looks like I have 2 citigold checking accounts?
On 10/5 I received an email to sign the signature card for the new account application. I did that and faxed it back to them. Then I received two Citigold debit MasterCards with different account numbers.
Today I received two different pin numbers correlating with the two different debit cards. I also received a packet with a signature card and a W9 form. That has an account summary for a Citigold interest checking account with a balance of 15 K which hasn't been charged yet. This was the acct done via telephone which I was going to fund with my Citi Exec card.
I have no idea what to do at this point as it looks like I have 2 citigold checking accounts?