MarkD
Level 2 Member
I've read this in the past but it serves as a great reminder...
Make sure that you transfer your Ultimate Rewards from a card you would like to close BEFORE you close the card.
Background: I had an Ink Bold and was recently approved for an Ink Plus. The annual fee was coming due on my Ink Bold so I sent an SM to Chase to close my card and refund my annual fee. A couple of days later I go to transfer my URs from Ink Bold to my new Ink Plus and I get an error. I SM Chase again and they tell me the account is closed and I've just forfeited 157,253 UR points!!!
<Heart attack happens here>
I called Chase (no SM this time) and they were able to re-open my account temporarily and transfer the UR from my Ink Bold to my Ink Plus.
If I had waited any longer I might have permanently lost all of the UR I had accumulated.
Make sure that you transfer your Ultimate Rewards from a card you would like to close BEFORE you close the card.
Background: I had an Ink Bold and was recently approved for an Ink Plus. The annual fee was coming due on my Ink Bold so I sent an SM to Chase to close my card and refund my annual fee. A couple of days later I go to transfer my URs from Ink Bold to my new Ink Plus and I get an error. I SM Chase again and they tell me the account is closed and I've just forfeited 157,253 UR points!!!
<Heart attack happens here>
I called Chase (no SM this time) and they were able to re-open my account temporarily and transfer the UR from my Ink Bold to my Ink Plus.
If I had waited any longer I might have permanently lost all of the UR I had accumulated.