I’ve been with AT&T since day 1, and have a love hate relationship with them. They work pretty well, have as a good a range of devices as anyone, but they charge too much. When it comes to international travel, I personally value access to data above voice. That said, I still recall two conversations in Africa trying to find our travel agent which cost around $50 each for a few minutes of getting the run around.
AT&T international data is pricey. If you pay by the MB it can be $2 per, so downloading a few photos or using turn by turn navigation for a trip can really add up. Thankfully they have a package that you can buy with a block of data:
One cool thing that I’ve noticed is that they’ve allowed me to retroactively apply the data plan. On one recent trip I had to pull up a copy of my passport from dropbox on my phone, and after much faffing saw a bill of about $100 for the trip. I applied a $30 120MB package to the account on my return, and it adjusted the bill down, removing the data fee.
Let’s be honest though, even though $30 was cheaper than $100, 120MB isn’t much, and $30 is cheeky as hell, so i’ve been researching alternatives. Despite having a grandfathered unlimited data plan with AT&T, I found that I’m on Wifi so much these days that I only use about 1-2Gb of data a month, all in I pay about $80 for that with an iPhone.
T-Mobile vs Project Fi
Both of these companies are changing the game for international phone use. T-Mobile is better known, but I’m hoping that Project Fi will be better, since T-Mobile sucks, at least it does based on my trial of them. While I want the unit primarily for travel, it would be nice to have a device that handled itself well in the US also, so I could drop to just one phone.
Why I’m hopeful for Fi
Fi runs on two networks, T- Mobile and Sprint. On a high level (without doing real research) I figure that means if T Mobile sucks for coverage where I am, there’s a chance Sprint doesn’t, so I might get better coverage. The theory is that they hand off between the best available 4G LTE to keep you with the strongest signal out of these carriers.
Pricing
- T-Mobile starts out at $50 for 2GB. I like to think of that as $30 for the line, $10GB per gig, with a 2 gig minimum.
- Project Fi starts out at $30 for 1GB. It is $10 per gig of data, so in an apples to apples comparison, I get a phone line and 2GB for $50 with T-Mobile, and $40 with Fi.
Internationally, they both charge $0.20 per minute for voice calls in most countries.
Using the data
T-mobile’s 2GB (or whatever plan you spring for) refers to how much 4G LTE you get in the US before you get kicked onto the slower network. There isn’t actually a limit on your data, just on your speed. International data is also unlimited, and does not tap into the 2GB plan.
Project Fi has a flat rate for their data, if you are on the 2GB plan, it counts both here in the US,and Internationally – if you go over the 2GB you pay more, but not with a penalty. However, they also rebate you for data that you don’t use. For example, if you were on a 2GB plan and used 2.5GB, you’re bill for data would be $25.
On the surface, T Mobile may sound more generous, due to the unlimited nature of it, but in reality, with Fi, you pay for what you use, to the 0.1GB and therefore it makes it cheaper.
All about the speed
An interesting point about the two networks internationally is that T Mobile tends to push you onto 128K networks (the old 2g) which are painfully slow, whereas Fi will run on 256K (3g) speeds. This is an massive change. I tried just to load Saverocity on T-mobile on 2g (the best I could often get in many places near me) and it just wouldn’t do it. I gave up after waiting minutes. On 3g, it’s a few seconds of lag.
Devices
T-Mobile has most devices available. I took an iPhone 6s for my test drive, and as I’m in a Mac ecosystem I like the idea of having that. Fi is only officially supported on 3 devices, Nexus 5x, 6 and 6p. Both companies offer a monthly payment plan.
Project Fi Data Only Sim
This is even newer than Fi.. they just released a data only sim that can be added to a broader array of devices. The forum at Fi mentions that it works with iPhones, tablets, hotspots, and some laptops, although only a fraction of those are listed as being ‘officially’ supported. At the moment, it seems you need to be on the Fi phone plan to access a data Sim, i’ll see if I can get my hands on one to test out if the phone is any good. This aspect might be a real game changer, as having iPad cellular for $10 per Gig internationally would be pretty cool.
Conclusion
On paper, Fi is superior to T Mobile, but lacks devices at this time. I’m hopeful that my Fi phone will live up to expectation, since the T Mobile phone that I bought (and am returning) really wasn’t good at all. Note if you do buy a T Mobile phone you have only 14 days to return it and exit the ‘lease’, and when you do you have to pay a $50 restocking fee.
My plan is to take the Fi phone overseas with me to test the data speeds, and if it works well keep it, likely as a backup/travel device.
For those of you like me who are fed up with AT&T and on the unlimited plan, note that they are changing the price next month by $5 which allows you to exit the plan without an Early Termination Fee (ETF).
Thanks to a number of people for helping with datapoints for this post, including Sriki on the forum for the ETF reminder, and Amol on Twitter for helping explain T Mobile.
Becky says
Thanks for sharing your thoughts. I still haven’t seen many reviews of the service from anyone who’s been on it for awhile, so I’m hesitant to make the switch (primarily because of the device cost, since I don’t actually need a new phone). I’ll be following along for updates…
Matt says
I’ll be sure to do a follow up. But I think it is worth considering the device cost could be reduced if you just keep the packaging and sell the phone on eBay or whatnot.
I was also hesitant with dropping AT&T and going to T-Mobile, so I decided to try T-Mo before cancelling, I wasn’t actually aware of the $50 fee for this, but even with it, I think it was worth trying out, if I was correct, I’d recoup that quickly.
And remember it’s always going to be subjective based on service area.
Voyaging Doc says
I find $10/1GB too expensive. Some months I use 100s of GBs on sprint, and pay the same fixed small business plan rate for many years – it includes unlimited text and unlimited data. Sprint’s coverage > TMO, but is almost always inferior to ATT & Verizon. In some areas TMO’s 4G >> Sprint, but I think Sprint does an excellent job overall unless you’re in timbuktu.
Abroad, Sprint now gives free data promised at 2G speeds in a growing number of countries, though this number is much smaller than T-mobile. Surprisingly i’ve had fast 3G speeds in other countries such as Japan and Korea, whereas T-mobile had less than 2G speeds. Internationally, T-mobile wins IF you want to bring your own plan with you. Some countries have much cheaper plans locally.
Basically to me, if you are a ravenous data consumer, then Fi is overpriced. Abroad, the price point may certainly be more attractive as I would pay a premium when traveling, but at T-mobile speeds? That’s an emphatic no for me. Fi seems to only make sense if you are a small data consumer, but not TOO small, as there is still that monthly fixed cost. So unless you fall within that range, T-mobile and Sprint seem to be the biggest bang for your luck.
I am also keen on seeing how Fi will perform, and how the rates will change over time. This country is so underdeveloped in terms of technologic advancements because of the monopolies, but at least Fi, like Google Fiber, is gradually placing pressure on the major telecom and cable companies.
Matt says
It really depends what you are doing. I use a lot of data, but I rarely do when traveling via phone or tether. I like the idea of fast(ish) data in my hand for things like a quick lookup/navigation etc.
Most hotels I’d have decent, and often free wifi, so it is for the ‘inbetween’ times for me.
pointster says
If you’re using hundreds of gigabytes per month on your mobile, you should probably uninstall BitTorrent and see about getting a Wi-Fi router for your home. Your usage is not just in the top 10% or 1%; it’s in the top-infinitesimally-small percent.
This is why we can’t have nice things. It’s like Martin Shkreli chiming in to a conversation about which generic brand of aspirin is better.
Voyaging Doc says
Ouch. I don’t torrent on my phone. I do upload and download a lot of video and docs on my phone itself, and rarely use tethering. And yes, I have xfinity tv/internet and use it and hate its unreliability.
I don’t deny that I may be in the top 10%, or 1%, for now. Some months i use 30 GB, some months upwards of 100. I can tell you that in this day and age, if you are not using a lot of data yet, you will be soon. Try watching some youtube videos/vodcasts/podcasts etc on your phone, or saving them to your phone for when you travel. That eats up data. I also use dropbox/dropsync and that has been indispensible for short/long travel for a quick and easy backup/redistribution solution. I also tend to think that the people whom 1) read this blog, 2) are trying to squeeze the most out of their data plan 3) specifically for international travel, 4) have to pay their own cell bills , 5) and travel enough to not want to pay a sky-high bill for international data plans are all within the 1% or at least top 10% in the WORLD.
Hate to come back to the US vs many developed countries, but modern consumption requires updated technology, which is slow to progress in the US. If you go to Korea or Japan, or even 3rd world asian countries their speeds are blazing fast, and they would not believe the ridiculous pricing we pay. Granted the area covered in the US is a lot more vast, but I can’t help but think we are being charged an arm and a leg.
I used a Nexus and another android phone on my travels with T-mobile and got slow speeds in many areas, but from the data points below I’ll have to check it out and try it again on future travels. Seems like Fi may be better than i thought too based on what DGS’ data points
pointster says
You make good points. I’d probably be in the same range if I didn’t have good wifi nearly everywhere I go. 🙂
tv7 says
Sooo where the heck are you going that T-Mobile isnt going to be fast enough for you? I’ve gotten 3g speeds all around the world..it’s still slow imo but fast enough. Maybe i just got really lucky. I agree it can be slow in the US sometimes, especially if you are not in a city. I am curious to see how well project fi works though so I’ll be looking forward to your follow up.
Matt says
Just the facts state that Tmobile should run at 128K and Fi at 256K.
If I actually got good US coverage with Tmobile I might risk taking it overseas, but if I did I would not be able to return it, so rather than gamble I’m exchanging it for what appears, by all the data, to be a smarter option.
Voyaging Doc says
I’ve used 2 t-mobile sims in 2 different phones simultaneously on trips to panama, ireland, malaysia, korea (not north!), japan. slow was the consistent trend on BOTH phones. i still like that it’s available though and think it’s still the best “cheap” option for international travel with a US network
g says
I have been in many countries with the iPhone 6/T-Mobile and often the phone would connect to that country’s LTE network. So it was plenty fast for me. I don’t think they enforce the 128KBit you found – wish I could back it up with some speed test… On the downside it takes any network it gets and some seem to be slower than others. So if you are motivated you can get the phone to switch roaming partners.
Another TMO killer feature for me is the unlimited worldwide texting (and they even let you text for free on Gogo while in the air 🙂
Matt says
If all goes to plan, I’ll do a speed test for you next week.
star says
My 2 cents! 🙂
About 4 weeks ago, I switched to T-Mobile on the current promotion of 6 GB LTE per line for 4 lines for $120 ($30 PER line for 6 GB per person, not pooled). I came from an grandfathered unlimited AT&T plan, and only switched because Band 12 on the new iPhone 6S/Plus (also Nexus 6/P, if you swing that way) dramatically improves T-Mobile’s reception, and in my tests of iPhone 6 vs. 6S series, I have found this to be very true. My T-Mobile reception now is on par with my AT&T reception before.
Internationally, I’ve only been in Canada and Mexico but have had LTE in both countries. My friend just got back from Japan and Taiwan with her iPhone 6S T-Mobile and had LTE in both countries as well.
So far, my family and my friends that have switched to T-Mo recently (at least 5 friends in the past 2 months) have all experienced great reception with T-Mo and internationally as well. I think the driving factor to our success here is the Band 12 reception, so getting a phone that supports it is key.
Getting 6 GB of LTE for $30 and unlimited 3G/4G/LTE in most countries is worth more than Project Fi, I think. I also looked into Project Fi myself, but I use too much data for it to be worth it. I don’t really want to feel like I need to monitor my data usage or decrease it when I’m traveling. If anything, I want to feel comfortable increasing my data usage while traveling.
Matt says
It’s great that it is working out for you, the only thing I would suggest is that you may be optimistic when you say:
unlimited 3G/4G/LTE in most countries
As many people report getting slow speeds in other countries.
StammesOpfer says
I tried Fi (on a 6p) I found it was holding on to T-Mobile’s network even when Sprint would be faster. It was using T-Mobile’s Edge network when there was Sprint EVDO Rev. A. If AT&T has the coverage you ject don’t like the price you might check out Cricket that is what I ended up doing. Coverage in US, Mexico, and Canada. I know they have an international add-on but don’t know anything about it.
Matt says
Yeah stuff like that is annoying, hopefully it can be solved with software updates.
DGS says
Speaking as someone who travels abroad 8-30 weeks per year, was on T-Mobile and switched a few weeks ago to Project Fi:
– The difference between 128K and 256K is huge. Practically unusable vs fine for everything but streaming audio/video
– Texts for Project Fi will route through WiFi, so even at remote houses w/ no cell signal you’re fine. Photo texts also do, whereas T-Mobile MMS is essentially unusable
– Fi calls automatically route through WiFi where possible, and charge $0. Calling my mother in NJ from Capetown had better call quality than Skype usually does, had my number show up on her caller ID, and was free.
Fi isn’t perfect – I’ve had some issues with it automatically picking up new networks while country hopping. Nexus 5x is a a great phone for the price so not limiting for me, and the cell bill dropped from $67 to $33. Would very much recommend overall.
Matt says
Good to hear. I’m keen to test it out in several countries myself.
Sam says
Hi, thanks for post, personally i use my regular verizon phone with their new travelpass program fantastic and cheapest simplest way to go
Sam
Matt says
I’d give it points for simplest, and the price isn’t bad for occasional travel, but $10 a day can really add up if you travel a lot, this is where I think Fi/Tmo has an advantage price wise.
andy shuman says
I’m on T-Mo and also considering Fi. One advantage of T-Mo, the way I see it is that you still get unlimited connection even on 128. Painfully as it is, I found in many places it was still better than nothing when you’re in a pinch.
The worst shortage of T-Mo is that it loses connection in the most ridiculous places, even here in NYC. Some places in PA have been without TMo coverage for years. There is no excuse for that, really.
Another huge advantage of FI is that it allows tethering. I am old-fashioned and hate working on a small screen. So, that’s that.
DGS says
You can tether w/ tmobile or throw up a wifi hotspot with some phones. Nexus 5 and 5x definitely can.
NoonRadar says
T-Mobile offers free texting with international numbers (while in the States), if that matters to people thinking about this, not sure if Fi does offer anything like that.
I have no complains with T-Mobile about quality or speed (they are rapidly growing in quality and business volume, I think they are well passed Sprint now) but I’m tempted to try Fi, Being that it routes calls via wi-fi by default (as stated above) I’m curious how the quality of the calls compares with traditional cell signals.
It would also be interesting to hear about tethering experiences with T-Mobile and Fi, that is as far as getting internet to you laptop and/or other devices from the cell signal.
Matt says
Fi has free texting also.
Gaurav says
Matt–do you know if the opt out provision that kicks in with the increase in price for AT&T data also allows for unlocking of a phone purchased under contract? Have held on to unlimited data for a long time but wondering if it is time to give it up. Thanks!
Matt says
Not sure, would imagine so.
Ted says
I have used Fi (and data-only SIM) internationally and here are my observations/thoughts:
#1 It *can* connect to LTE . However, the speed is capped around 256kb/s as advertised. Being connected to LTE does NOT guarantee high speed. That being said, 256kb/s is enough for regular usage, including calls with Hangouts (FREE to US/Canada, VOIP rates from 1c/min elsewhere).
#2 You may pause and resume the service anytime and it will be prorated down to the hour (or even minute/second). The only catch is one can only pause once during a billing cycle.
#3 If one stays more than 1-2 days in a country, it is probably better to buy a local SIM. Data is usually very cheap. For example, it only costs around $1/GB at full LTE speed in Sri Lanka.
Matt says
Good info- thanks!
Mary says
I’ve switched in May and absolutely LOVE Google FI, it’s awesome!
Please use my referral link for a $20 credit: https://g.co/fi/r/AAV99T