I'm trying to complete an award booking with AA: SEA-SFO-HND in F. Snagged 2 JAL F's for SFO-> HND in June 2017. The AA phone agent says there's zero availability (F or coach!) on AS for the SEA-SFO leg. Logged into my AS account to start a dummy award booking and it is wide open---all 8 nonstops that day have 2+ award seats in F and coach (pardon my french). None of these display on the AA site. Anyone have experience with this? Can a skilled AA phone agent manually access them?