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Why you shouldn’t combine Thank You point accounts
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<p>[QUOTE="milesfortravel, post: 803414, member: 2224"]</p><p>I had read about this a while ago (not sure where?) so I've always been careful not to combine. I recently went to clear out an account, however, and got a different surprise. 20k of my Citi Prestige TYPs weren't transferable! It turns out that when I got the card (almost 2 years ago) I had successfully petitioned to have my points matched to higher offer that appeared right after I had signed up for the card. They awarded the extra 20k points difference, but now told me that these were a different kind of points and that they couldn't be transferred to airline points. What's even more baffling is that, subsequent to receiving these points, but before I knew that some of them were "different", I had used 22k TYPs (from this same account) to buy tickets directly through their travel center. When I pointed this out, they said "well, we can't tell which points you used..." I was livid. It then took 17 days for them to transfer the transferable portion of my points over to Etihad (at which time the business class tickets I had found were no longer available.) I'm done with TYP cards and will cancel both when fees are due.</p><p>[/QUOTE]</p>
[QUOTE="milesfortravel, post: 803414, member: 2224"] I had read about this a while ago (not sure where?) so I've always been careful not to combine. I recently went to clear out an account, however, and got a different surprise. 20k of my Citi Prestige TYPs weren't transferable! It turns out that when I got the card (almost 2 years ago) I had successfully petitioned to have my points matched to higher offer that appeared right after I had signed up for the card. They awarded the extra 20k points difference, but now told me that these were a different kind of points and that they couldn't be transferred to airline points. What's even more baffling is that, subsequent to receiving these points, but before I knew that some of them were "different", I had used 22k TYPs (from this same account) to buy tickets directly through their travel center. When I pointed this out, they said "well, we can't tell which points you used..." I was livid. It then took 17 days for them to transfer the transferable portion of my points over to Etihad (at which time the business class tickets I had found were no longer available.) I'm done with TYP cards and will cancel both when fees are due. [/QUOTE]
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Why you shouldn’t combine Thank You point accounts
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