UA Schedule Change

FlyerMarc

Level 2 Member
So I currently have an 'I' award on United/Lufthansa that goes VLC>FRA>ORD>AUS. The ORD>AUS flight changed to two hours later, an early flight also changed to an hour later (this earlier flight only has standard awards available). Before I sit on hold for an hour and HUCA a couple of times, does anyone know:
That since there was a schedule change, if I can move from the later ORD>AUS to the earlier one, even if only a standard award is available, without incurring any additional miles cost?
 

FlyerMarc

Level 2 Member
After 2 hours and 3 HUCAs, the answer is yes, yes you can once you find the right customer service rep (the first two wanted to charge tens of thousands of more miles).
 
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