Retention Bonuses

gmenrule

Level 2 Member
Called for retention on Aviator Red for me and my wife. Waived fee on mine- had received targeted spend offers every quarter. Waived fee on my wife's too, and also gave 5k for spending $1k/3mo- hadn't gotten any targeted offers all year for her.
nice to know the fee hits us at then of the month
 

idearr

Level 2 Member
Aviator Red - same as Flanman -they waived annual fee, offered 5K for spending $1k in 90 days, and also gave 0% APR until October. I'm pretty sure they've waived the annual fee on this card all three (or four?) years I've had it. And this was the former US Air card that earns 10,000 miles every year at renewal.
 
Citi AA Platinum card got hit with $95 annual fee. Called them up and they offered 95 if I spent 1000 in the next 3 months.
Took that offer. Once I complete 1K in purchases, I'll go ahead and cancel the card to get my annual fee back.
 
Closing cards without having similar credit line on another; does it impact your FICO? i normally try to open one card before closing another one or move credit from one card to another. Good success with Chase until the 5/24 rule.
 

baffld

Level 2 Member
Closing cards without having similar credit line on another; does it impact your FICO? i normally try to open one card before closing another one or move credit from one card to another. Good success with Chase until the 5/24 rule.
Here's my understanding: If you didn't open another card with a similar credit line (or talk the company into letting you slide your closing card's credit line onto another card you already have with them), FICO could be affected to the extent of the diminished total credit line vs utilization.

However, your payment history established with the closed card would continue to be reported for 7 years before dropping off, so the card being closed wouldn't negatively affect your FICO.

If anybody knows differently or more, I'd be interested in knowing that, too!
 

baffld

Level 2 Member
I just tried to get my annual fee waived for my $55 AmX Delta card. CSR wouldn't do that, but offered to switch to it to the no-fee Delta Blue card. Appeared to be no loss of benefit - and in fact, now will get 2 miles per $ for dining (as well as for flying.) So I did that (same card #, no credit inquiry.) If I begin flying enough with them to need extra benefits, I can upgrade at that time. So I count this as a small win!
 

Cmonman76

Level 2 Member
Here's my understanding: If you didn't open another card with a similar credit line (or talk the company into letting you slide your closing card's credit line onto another card you already have with them), FICO could be affected to the extent of the diminished total credit line vs utilization.

However, your payment history established with the closed card would continue to be reported for 7 years before dropping off, so the card being closed wouldn't negatively affect your FICO.

If anybody knows differently or more, I'd be interested in knowing that, too!
Yes, closing a card can affect your Fico's if you carry a balance on other cards and/ or if you only have a couple cards. However if you have more than 3 (or 30+ like many of us) and always pay before the statements close then closing one won't make any difference.
And good accounts will stay on your report for 10 years. Negatives fall off at 7 years.
 
Barclay Aviator Red Success Report

The FT thread has a post recommending 866-928-8598 instead of the number on the back of the card so I used that...

- $89 AF credited back to the account
- 5000 miles after $1000 spend in next 3 months
- instant $4000 CL increase

...which comes close to negating my upcoming loss of JCB CL (JCB is dropping outta US market).

Before I could start talking to a human, the robot offered me a 2X (to max 2500) bonus miles offer, which I'd previously had over the summer and which was pretty much my only spend on the card in the past 12 months. Instead of saying yes to that I said "operator", but if folks just want that they should call the number irrespective of when their AF hits.

BTW I asked if they could change me from World MC to World Elite MC. He said I should call MC for that. Anybody try? He said the Barclay website has an MC number somewhere but I haven't checked yet.
 
Barclay Aviator (was a US Air with grandfathered 10K miles/yr) - no offers for credit stmt or spending. No spend on card and was it has been years since I was targeted for any spend offers. Closed card.

SPG Biz - rec'd $95 stmt credit from a regular representative. Rep said that if the system prompted her she would send me to the retention dept., I didn't feel like transferring anyway. Was surprised to get anything on the SPG Biz.
 

Josh F

Level 2 Member
Charity Forum Mod
10k for paying the fee on SPG Biz. Spent about 20k during the year.
Did you have to ask to cancel the card to get the offer or did you just ask for an offer?
My card had minimal spending - no offer (mine got canceled through automated prompts only - never talked to a real person). My wife's card had minimal spending - got/accepted the 10K Offer (she said she wanted to cancel too but got routed to a real person afterthe automated prompts)
 

mec

Silver Member
My card had minimal spending - no offer (mine got canceled through automated prompts only - never talked to a real person). My wife's card had minimal spending - got/accepted the 10K Offer (she said she wanted to cancel too but got routed to a real person after the automated prompts)
Interesting.

I have a business SPG card that is due for a fee next month. When I called and asked for retention the rep said they didn't have an offer but could attempt to cancel the card and that that sometimes prompted an offer to be transferred to a retention specialist. I chose to hold off to think it over. I put a bit over 40k on it since opening the card. About 75%-25% MS-RS. Still thinking it over, but I will probably consider canceling to try and shake a bonus free. The rep did offer me a slate of business cards that I was qualified for during the conversation, all at the public bonus offer levels.
 

Ttitle

Level 2 Member
I
Interesting.

I have a business SPG card that is due for a fee next month. When I called and asked for retention the rep said they didn't have an offer but could attempt to cancel the card and that that sometimes prompted an offer to be transferred to a retention specialist. I chose to hold off to think it over. I put a bit over 40k on it since opening the card. About 75%-25% MS-RS. Still thinking it over, but I will probably consider canceling to try and shake a bonus free. The rep did offer me a slate of business cards that I was qualified for during the conversation, all at the public bonus offer levels.
Just my two cents, but I wouldn't cancel it. I think it's the most valuable card out there in many ways and being a business card helps too since a high balance doesn't hurt your score. It's number #1 in my wallet.
 

mec

Silver Member
I

Just my two cents, but I wouldn't cancel it. I think it's the most valuable card out there in many ways and being a business card helps too since a high balance doesn't hurt your score. It's number #1 in my wallet.
You know, I feel the same way. If I had to keep only one travel program credit card the SPG Business might be the one. Too bad the program will be going away. I wouldn't cancel it if I felt like there was not going to be a retention bonus and I would have to close the card even though I have the SPG personal as well. I just think it may be useful to have as many derivations of Marriott Starwood cards as one is able when the programs announce their plan for merger. That said I wonder if I could initiate closure and decide to keep the card open mid process if I don't receive a retention offer.
 

HariOm

Transcendent Level
Reminder that if you got an SPG retention offer last year, they generally make you wait 13 months until another one becomes available.
 

baffld

Level 2 Member
Chase Sapphire Preferred $95 annual fee was about to hit, so I called. I don't use this card much, so hard to justify fee. Was offered product change to Freedom Unlimited with 1 1/2% back, slid over credit line, no hard inquiry. Don't get sign up bonus, but still feels like a win to me!
 

Josh F

Level 2 Member
Charity Forum Mod
Chase Sapphire Preferred $95 annual fee was about to hit, so I called. I don't use this card much, so hard to justify fee. Was offered product change to Freedom Unlimited with 1 1/2% back, slid over credit line, no hard inquiry. Don't get sign up bonus, but still feels like a win to me!
I always feel like this is the best way to "get" cards that typically have a minimal sign up bonus - rather than tying up a 5/24 spot with a new application.
 
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