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Observation Deck: Frustrating Customers or Frustrating Customer Service?
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<p>[QUOTE="tmount, post: 809695, member: 152"]</p><p><img src="https://saverocity.com/taggingmiles/wp-content/uploads/sites/16/2017/04/RGN-UA-31-1.png" data-url="https://saverocity.com/taggingmiles/wp-content/uploads/sites/16/2017/04/RGN-UA-31-1.png" class="bbImage " style="" alt="" title="" /></p><p></p><p>It seems like every week we see some new concerning experience reported through social media, whether its a passenger being dragged off a plane, or being removed because someone self upgraded themselves. At some point you have to ask yourself, which is worse: Frustrating customers or frustrating customer service? </p><p></p><p>In this edition of the Saverocity Observation Deck, we tackled these very questions, including why the <a href="http://saverocity.com/taggingmiles/travel-is-changing-passenger-experience/"><strong>travel experience is changing</strong></a>.</p><p></p><p>We also cover what appear now to be unsubstantiated rumors of an expanded electronics ban.</p><p></p><p><a href="http://saverocityobservationdeck.com/2017/05/16/episode-55-dealing-with-frustrating-customer-service/">Listen here</a> or below: </p><p></p><p></p><p>And if you enjoyed this podcast, please take a moment to leave us a <a href="https://itunes.apple.com/us/podcast/saverocity-observation-deck/id973293251?mt=2">review on iTunes</a> – you’ll probably even get a shoutout on the next podcast!</p><p></p><p><a href="http://saverocity.com/taggingmiles/observation-deck-frustrating-customers-frustrating-customer-service/">Continue reading...</a></p><p>[/QUOTE]</p>
[QUOTE="tmount, post: 809695, member: 152"] [IMG]https://saverocity.com/taggingmiles/wp-content/uploads/sites/16/2017/04/RGN-UA-31-1.png[/IMG] It seems like every week we see some new concerning experience reported through social media, whether its a passenger being dragged off a plane, or being removed because someone self upgraded themselves. At some point you have to ask yourself, which is worse: Frustrating customers or frustrating customer service? In this edition of the Saverocity Observation Deck, we tackled these very questions, including why the [URL='http://saverocity.com/taggingmiles/travel-is-changing-passenger-experience/'][B]travel experience is changing[/B][/URL]. We also cover what appear now to be unsubstantiated rumors of an expanded electronics ban. [URL='http://saverocityobservationdeck.com/2017/05/16/episode-55-dealing-with-frustrating-customer-service/']Listen here[/URL] or below: And if you enjoyed this podcast, please take a moment to leave us a [URL='https://itunes.apple.com/us/podcast/saverocity-observation-deck/id973293251?mt=2']review on iTunes[/URL] – you’ll probably even get a shoutout on the next podcast! [url="http://saverocity.com/taggingmiles/observation-deck-frustrating-customers-frustrating-customer-service/"]Continue reading...[/url] [/QUOTE]
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