DavidNJ
Level 2 Member
One of the great perks of Hilton Diamond status has been the use of the club lounge @ the Hilton, Aruba! The really nice feature was drinks and lite fare in the evening. I heard that club lounge access was discontinued so I reached out to the manager. I have met quite a number of peeps on this forum when staying @ the Hilton, Aruba. Though some of you might be interested in this return email:
Dear Mr.
Thank you so much for reaching out to me directly. We recently discontinued our executive lounge and floor. Upgrades to the lounge are therefore not possible however Diamond status will always be recognized as we value our most loyal guest. Diamond guest receive breakfast for two at our Laguna restaurant, upgraded rooms (based on availability) discounts at our Spa and for pool cabanas, next to the bottles of water in the room. We are also working on replacing our internet structure to the Hilton structure which means Diamond guest will get free premium internet vs standard.
We recently opened the Palm Beach Club. This club is situated on the 8th floor of the Aruba tower and provides exclusive amenities such as:
·Access to the club restaurant providing breakfast, afternoon tea and cocktails
·Private Check-In & Check-Out
·Front row Palapa
·25% Discount on Pool Cabana
·$25 discount voucher for Eforea Spa
·Complimentary Late Check-Out based on availability
·Bottle of Premium sparkling wine and box of chocolates awaiting in your room
·Preferred restaurant seating in SSG
·Turn down service
·Robes and slippers
This club can only be booked online via the Hilton website.
Mr. , we welcome you back to our beautiful resort. By the end of November you will walk in to a complete remodeled resort in which I am sure you will like the look and feel.
I hope to have informed you accordingly and please feel free to reach out to me if you have any other questions or concerns.
Cordially,
JAAP VAN DAM I Director of Operations
HILTON ARUBA CARIBBEAN RESORT & CASINO
t: +297-586-6555 ext. 6500 l f: +297-586-3260
J.E. Irausquin Blvd 81 l Oranjestad l Aruba
www.arubacaribbean@hilton.com
Dear Mr.
Thank you so much for reaching out to me directly. We recently discontinued our executive lounge and floor. Upgrades to the lounge are therefore not possible however Diamond status will always be recognized as we value our most loyal guest. Diamond guest receive breakfast for two at our Laguna restaurant, upgraded rooms (based on availability) discounts at our Spa and for pool cabanas, next to the bottles of water in the room. We are also working on replacing our internet structure to the Hilton structure which means Diamond guest will get free premium internet vs standard.
We recently opened the Palm Beach Club. This club is situated on the 8th floor of the Aruba tower and provides exclusive amenities such as:
·Access to the club restaurant providing breakfast, afternoon tea and cocktails
·Private Check-In & Check-Out
·Front row Palapa
·25% Discount on Pool Cabana
·$25 discount voucher for Eforea Spa
·Complimentary Late Check-Out based on availability
·Bottle of Premium sparkling wine and box of chocolates awaiting in your room
·Preferred restaurant seating in SSG
·Turn down service
·Robes and slippers
This club can only be booked online via the Hilton website.
Mr. , we welcome you back to our beautiful resort. By the end of November you will walk in to a complete remodeled resort in which I am sure you will like the look and feel.
I hope to have informed you accordingly and please feel free to reach out to me if you have any other questions or concerns.
Cordially,
JAAP VAN DAM I Director of Operations
HILTON ARUBA CARIBBEAN RESORT & CASINO
t: +297-586-6555 ext. 6500 l f: +297-586-3260
J.E. Irausquin Blvd 81 l Oranjestad l Aruba
www.arubacaribbean@hilton.com