birdman0494
Level 2 Member
Not sure if its the right section or not but about 2 months ago I booked a one way mco-sfo for 187 with aa gc from my amex statement credits. I saw the price later dropped to 155, And I tried to take advantage of the Best Rate Guarantee. The representative said that the gift cards would be refunded immediately and I wrongly believed her.
To make a long story short, Gift cards used for flights cannot have funds put back on them. So AA has to issue you new giftcards and the average wait is 60-90 days. So hopefully anyone whos using AA gc from statement credits knows the policies on how refunds work and how much of a nightmare it is.
if anyone messes up and needs help feel free to message me, I know the ropes now.
To make a long story short, Gift cards used for flights cannot have funds put back on them. So AA has to issue you new giftcards and the average wait is 60-90 days. So hopefully anyone whos using AA gc from statement credits knows the policies on how refunds work and how much of a nightmare it is.
if anyone messes up and needs help feel free to message me, I know the ropes now.