MarcusBWI
Level 2 Member
I got my CSP card in January 2014, and I've put about $35-40k on it in various categories this year, with the vast majority being non-MS.
I called in to see if I could get the annual fee waived, or to see if I could get some kind of bonus points, and the rep told me they have a policy not to offer any waiver or bonus. The only thing he could do is downgrade me to a Sapphire (non-preferred). But I wanted to wait for the 7% point dividend to hit before I switched over.
Has anybody had any luck getting a retention offer?
I called in to see if I could get the annual fee waived, or to see if I could get some kind of bonus points, and the rep told me they have a policy not to offer any waiver or bonus. The only thing he could do is downgrade me to a Sapphire (non-preferred). But I wanted to wait for the 7% point dividend to hit before I switched over.
Has anybody had any luck getting a retention offer?