Ecason
Level 2 Member
We recently rented a pickup for a long weekend from Enterprise thinking we were covered with our Chase Sapphire Preferred card as they tout Primary Rental Car Insurance as a benefit. Upon returning the vehicle they found a small crease on the back bumper. I am not sure how the damage occurred, but it seems reasonable that it happened while we had the truck since I didn’t notice it when I picked the vehicle up. Upon trying to file a claim with Chase, I was told that trucks were not eligible for coverage.
I know it is my fault. I hate reading Terms and Conditions. I take things for face value and depend too much on the companies providing the service to tell me what I need to know. They sent me a message with wording something like: Refuse the rental car company insurance and use your Sapphire card and you are covered. So I did, only to find out that it wasn’t there when I needed it.
I know it is my fault. I hate reading Terms and Conditions. I take things for face value and depend too much on the companies providing the service to tell me what I need to know. They sent me a message with wording something like: Refuse the rental car company insurance and use your Sapphire card and you are covered. So I did, only to find out that it wasn’t there when I needed it.