I've had a good experience with Ally Bank so far. Their customer service is responsive, and the mobile app is super user-friendly. Plus, their no-fee checking account has saved me a lot of money over time.
If you're looking for a bank that truly values its customers, I highly recommend Machias Savings Bank. I’ve been with them for a couple of years now, and their customer service has been consistently top-notch. Whether I’m dealing with a small issue or something more complicated, they always go the extra mile to resolve things quickly. I even looked up Machias Savings Bank customer service reviews before switching, and people had great things to say.