My AA Plat Level card came due and they wouldn't waive the fee either. First time that's ever happened. They offered 7500 miles to spend...I forget what...which I declined. Then they offered if I spent $85 they would give me a statement credit equal to the fee. I took that.
Here's the thing. I was buying $2500 at Simon and my card was declined for fraud. Once the mall declines the card they will not take it for that transaction even if you have it cleared. I called and complained and they gave me 5,000 miles. I didn't even ask. Then, it happened last week again. This time I got a little heated and the lady refused to give me a supervisor. Then hung up on me. I waited until that evening to call in and they gave me 5,000 miles. I didn't ask...I just said it was the second time and I was highly embarrassed and I'm paying $450 for card I can't use. Of course, I'm the AU on the card do hubs was getting pinged with fraud alerts and I get the,"$2,900! What are you doing with my card?" I swear, I don't know why I even list his email on his applications when I apply for him.
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