Well, this one is a shocker! In late December/early January, I typed up a post about UPromise on a specific vendor and how you could be paid to shop through gift card churning. The reason why I held off posting it was the cashback from Upromise has landed into eternity of a pending status and I wanted to confirm cashback before hitting the “publish” button.
It first started with the reversal of funds that I documented in: Chasing The Points Kills A Highly Lucrative UPromise Manufactured Spending Deal
It was at least 3 months and it was still pending so I shot off an inquiry to UPromise’s CSR’s and this is their response:
Thank you for being a member of Upromise. We appreciate the time you have taken to contact us.
Currently, our records indicate that you received cash back in the amount of $50.00 from [vendor redacted] out of which $25.00 has negated due to some terms and conditions of [redacted]. Further, pending cash back in your account move to “funded” as soon as we actually receive the cash back from the contributing company. The time frame in which this occurs varies from company to company. You will find that most cash back move from pending to funded within 90 days of posting to your account.
As the time frame has not elapsed, we suggest you to wait for the specified time frame and appreciate your patience while this is being processed.
If you have any further inquiry, please reply to this email or contact Upromise Customer Care at (800) 877-6647. We are available to assist you Monday through Friday from 9:00 AM until 9:00 PM EST.
Their response was not helpful. I hadn’t logged into UPromise in a while and I am completely shocked to see that I owe them money!
If I wind up owing money to UPromise, this has been some of the most expensive Thank You points or any points in general that I have ever paid for. And I had written kind words about the UPromise credit card, if I do owe money, I won’t be signing up for the credit card.