I have a personal testimonial about H&R Block at Home. Three years ago, I got the dreaded audit letter from the IRS and had no idea what to do. I vaguely remembered that the program mentioned something about audit help, so I gave H&R Block a call, expecting a link to a FAQ. Instead, I was assigned a local personal tax expert who not only met with me beforehand and told me exactly what to do, but WENT TO THE MEETING WITH ME! He and the IRS guy knew each other well, and I was in and out of there in 1/2 hour with a pat on the back and a clean file. The cost to me: ZERO, NADA. Needless to say, I’m an H&R Block Online customer for life! The process is pretty idiot-proof, and the support is, well, amazing. Last year my taxes were done in less than an hour and my refund should be here in a week!
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